Due to the nature of digital products, all sales from The Creatives Desk template shop are final. We do not accept returns, exchanges, or offer refunds on individual Canva template purchases.
However, if you encounter a technical issue with a product that cannot be resolved (such as a broken link or missing file), please reach out – we’re always happy to help and will work with you to fix any problems as quickly as possible.
Email us at support@thecreativesdesk.com with your order number and a description of the issue.
Your satisfaction means the world to us, and we’re committed to making sure you get the most from your templates. At the same time, we also value fairness and clarity for all members, so these policies help ensure a respectful, mutually beneficial experience for everyone.
If you ever have questions or concerns, just reach out – we’re here to help!
Explore our FAQ section or email support@thecreativesdesk.com for questions related to refunds and returns.