FAQs

This is an instant download, which means your files will be available for download immediately after your payment is confirmed. You will see a DOWNLOAD button on the payment page, and we will also send you a download link via email.

Check your spam or trash folder first. Check your Social and Promotions tabs if you use Gmail. If it isn’t there, please send us an email to info@thecreativesdesk.com with your purchase information and we would be pleased to assist you.

Discounts and special promotions are available from time to time, the best way to get these is the sign up for my newsletter to get access to exclusive sales or check this site for current discount coupon codes.

Accepting refunds is difficult because digital files are immediately available for download after payment. Please refer to our Return and Refunds policy.

If you have any issues and would like some help, please send us an email with your purchase info and details on the problem you are having.

If you need help, please visit the Contact page or email helen@thecreativesdesk.com

No, you don’t need to have a premium account, they can easily used on the FREE Canva account.

You get lifetime access to all of them, plus free updates… even if the price for the set has increased.

Yes! Canva offers countless design features that make customizing your templates very easy. You’ll be able to easily change the colors, fonts, images and other design elements to match YOUR brand.