FAQs

Canva Templates Licensing and Usage Info

Individual COMMERCIAL License

You can use these templates to create amazing content for your own brand and personal accounts. Here’s a quick guide on what’s allowed and what’s not:

You cannot:

❌ Forward, sell, share, or redistribute the templates or graphic elements as-is.

❌ Create and sell your own templates using any part of these designs.

You can:

✅ Customize templates to fit your brand and marketing needs.

✅ Use the templates to create finished products like ebooks or digital downloads that you sell or share.

If you’re interested in using our templates to create content for clients or need broader usage rights, please contact us at support@thecreativesdesk.com to learn about our extended commercial license options.

Yes! You are welcome to use our templates in your client projects, whether you’re designing for a business, organization, or individual. However, please note that the templates themselves cannot be resold or redistributed as template files. They are intended as tools to help you create original designs for your clients.

Yes! You can sell designs, products, or projects that you create using our templates, as long as the final work is your own unique creation. You cannot sell the original template file itself or claim it as your own product.

No, you don’t need to have a premium account, they can easily used on the FREE Canva account.

You get lifetime access to all of them, plus free updates… even if the price for the set has increased.

Yes! Canva offers countless design features that make customizing your templates very easy. You’ll be able to easily change the colors, fonts, images and other design elements to match YOUR brand.

Orders & Customer Service FAQs

This is an instant download, which means your files will be available for download immediately after your payment is confirmed. You will see a DOWNLOAD button on the payment page, and we will also send you a download link via email.

If you haven’t received your order, please first check your spam or junk folder, as sometimes confirmation emails can end up there. Check your Social and Promotions tabs if you use Gmail. If it isn’t there, please send us an email to support@thecreativesdesk.com with your purchase information, and we will be happy to assist you.

Since our templates are digital products, all sales are final and we don’t offer refunds. Please refer to our Return and Refunds policy.

If you run into any issues with your order or receive a file that isn’t working correctly, just reach out to support by emailing support@thecreativesdesk.com . We’re happy to help and make sure you get a solution that works!

If you need help, please visit the Contact page or email helen@thecreativesdesk.com

Discounts and special promotions are available from time to time, the best way to get these is the sign up for my newsletter to get access to exclusive sales.

General Canva Template FAQs

Template sizes vary depending on the platform, typically they are:

  • Instagram: 1080 x 1350px

  • Stories: 1080 x 1920px

  • Facebook & LinkedIn: 1080 x 1080 px or 1080 x 1350px

  • Pinterest: 1000 x 1500px and 1080 x 1920px

Pre-made social media templates typically range from $10 to $50 USD, depending on style, niche, and complexity. Custom templates usually cost more, starting around $175 USD.

Visit Canva Templates Shop to browse the entire range.

Premade Canva templates help you save time and effort creating visually appealing graphics, maintain brand consistency, and improve the quality of your designs. 

You can buy high-quality digital media templates online from our shop, with options for both pre-made templates (starting around $12 USD) and custom designs (starting at $175 USD). Templates are available for social media posts, stories, carousels, Pinterest pins, eBooks, and more. Browse and purchase templates directly from our Canva templates shop.